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Gradio As An Intuitive Web Interface for Predicting Customer Churn




  1. Introduction


    Imagine this: You're presented with a jigsaw puzzle, a myriad of tiny pieces without the cover image, and you're told, "This is the blueprint to your dream home." You’d probably think it’s a cruel joke, right? Or even worse, imagine trying to order your favorite ice cream from a menu written entirely in machine code. If I were to be the one, I would be looking for hidden cameras thinking it’s a prank or  wondering if I accidentally walked into a developer's conference  instead of the ice cream shop. And trust me, no programming language should stand in the way of my sorbet !


  2. This is where and how the brilliance of User Interface (UI) comes into play. It transforms that daunting jigsaw puzzle into a beautifully rendered 3D model of your dream home. It turns that machine code menu into a visually enticing array of delicious options. A powerful UI doesn’t just simplify; it bridges gaps, enabling a wide audience to interact, understand, and command.


Gradio is an example of that bridge in the vast landscape of app development. It transforms the abstract nuances of models into something tangible, functional, and user-friendly. While cupcakes and aesthetic treats might be the cherry on top, the real substance is in how Gradio eases the user experience, making tech accessible to both the novice and the expert. 


In this article, we journey deeper into the world of Gradio, exploring its role as a pivotal interface between raw power and refined usability. It's more than just a veneer; it’s the lens through which we truly understand the potential of a model. Shall we begin?


What is Gradio?


Gradio is an open-source Python library that allows developers to swiftly create customizable user interfaces (UIs) for machine learning models. These UIs can be web-based interfaces that allow users, especially those without any coding background, to interact with models easily. Gradio aims to make models more accessible, transparent, and understandable. 


The Project

 For my fourth project at Azubi Africa, I had the exciting opportunity to utilize the powerful combination of Gradio and Streamlit to create visually captivating demonstrations of our machine learning models and their functionalities of past projects. These innovative tools allowed us to showcase our models in an engaging and interactive manner. 


 We documented the process of building a Streamlit app for one of our projects in detail, and you can read about it in our article titled "The Streamlit Advantage: Exploring Time Series Data" at this link: Article link 


 For our Gradio app, our main focus was on deploying and demonstrating the functionality of our customer churn prediction model, which we originally developed in our second project. You can access the code and project details for the customer churn project on my GitHub repository: Customer Churn Project. With the experience I garnered during this phase, Gradio has proven to be an incredibly versatile web UI tool, capable of handling a wide range of applications, from creating games to developing apps. However, it's in the deployment and visualization of classification models that I've found it to be particularly effective and enjoyable. Gradio added a whole new dimension to our model demonstrations, making them more interactive and user-friendly.


Features of the Gradio app

We’ll dive into the implementation details of our Gradio-based application for predicting customer churn. 


 1. Imports and Data Preparation

 We start by importing essential libraries: Gradio for creating the interface, pandas for data manipulation, and pickle for loading pre-saved objects. 


import gradio as gr 

import pandas as pd

import pickle 


2. Loading the Model and Transformers

-We load an optimized gradient boosting classifier, optimized_gb_classifier, which will predict customer churn.


-We also load various data transformers (cat_preprocessor, num_transformer, cat_transformer) that will process input data before feeding it to the model.


3. Prediction Function (predict)

This function serves as the heart of the application. When given a set of customer attributes, it:

- Creates a DataFrame from the input attributes.

- Preprocesses the data by encoding categorical variables.

- Filters the features based on selected ones. 

- Uses the pre-trained model to predict if a customer will churn. 

- Returns the prediction as a readable output. 


The function represents the core logic of what you want to accomplish with Gradio. For instance, if you've trained a machine learning model to classify images, your function would be the one that takes an image as input and returns the predicted label.  


4. Gradio Interface Design

Gradio provides a simple way to create web interfaces. Here, we design the interface to collect various customer attributes:

  • -Blocks and Theme: The outer Blocks theme wrapper provides a neat aesthetic to the application.

  • -Layout: With Row() and Column(), we create a 3-column layout for input components.
  • -Input Components: These are various sliders, dropdowns, and radio buttons capturing customer data. For example, gr.components.Slider lets users slide to a desired numerical value, while gr.components.Radio and gr.components.Dropdown provide choices.

    Gradio offers a range of input components tailored for various data types:


    -Text: For inputs that are in text format.

    - Image: For uploading and processing images.

    -Slider: For selecting numerical values within a range.

    - Checkbox: For boolean inputs.

    - Dropdown: For selecting one option from multiple choices.


The best part? You just have to specify the type of input you expect, and Gradio takes care of the rest, ensuring that the input is processed and passed to your function in the correct format.


 5. Prediction Button

The button component, when clicked, triggers the predict function using the provided customer data and showcases the prediction. 

Once your function processes the input, it's time to present the results in a user-friendly format. Gradio provides various output components for this purpose:


- Text: To display textual information or predictions.

- Image: To showcase processed or generated images.

- Label: For displaying labels with associated confidence scores


 6. Clear Functionality

 A feature often seen in such applications is the ability to reset or clear the inputs. While not explicitly created here, the clear_inputs function provides this capability. It resets every input component to its default or initial state. 

 7. Launching the Gradio App

With block.launch(share=True), the Gradio web application starts and is ready for interaction. The share=True argument ensures that a public link is generated for easy sharing.

Piecing It All Together:

Once you've defined your function, input, and output, creating the Gradio interface is as simple as:


gr.Interface(fn=classify_image, inputs=input_component, outputs=output_component).launch()


By defining these three core components, Gradio provides a seamless bridge between complex machine learning models and users. This democratizes access to AI, allowing even those without a technical background to interact with, test, and benefit from sophisticated models.


Advantages of Gradio

  • 1.Versatility: Gradio can create interfaces for a wide variety of models, be it image classifiers, natural language processing systems, or any other machine learning application.


  • 2.Varied Input and Output Components: It supports various input and output components, such as text boxes, images, sliders, and even audio inputs and outputs. This allows developers to tailor the interface according to the data types their model handles.


  • 3. Rapid Prototyping: Gradio is designed for quick and easy deployment, which is beneficial for demonstrating models, gathering user feedback, or sharing prototypes.


  • 4. Interpretability: Alongside the main output, Gradio can display additional elements to help interpret model decisions, such as saliency maps or activation maps.


  • 5.Integration: Gradio can be seamlessly integrated with many popular machine learning frameworks like TensorFlow, PyTorch, and Scikit-learn.

  • 6. Sharing: Once an interface is created, Gradio can generate a public link for sharing, making it easier to showcase the model to a wider audience.


    Conclusion

    For further information about our project and to access the code and any updates related to our Gradio application, you can visit our GitHub repository at the following link (GitHub link).This repository contains all the details, code, and any enhancements we've made throughout the project, providing a comprehensive resource for those interested in exploring our Gradio application and its functionality. Thank you.


    Reference



    My gradio github repo









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